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The global aviation industry is gradually recovering thanks to the reopening of economies, the easing of travel restrictions induced by the pandemic and the acceleration of vaccination programs.
As appetite for travel recovers, demand for new hires in the industry is on the rise, with airlines announcing thousands of jobs for flight attendants, pilots and customer service agents, experts say of the UAE recruiting industry.
“The last time the global aviation industry suffered a major setback with a drop in air traffic was after the terrorist attacks of September 11. And then we had the pandemic last year which overtook the first one with travel restrictions causing multiple flight cancellations, ”said Abbas Ali, senior vice president of recruiting firm TASC Outsourcing.
“Fortunately, the aviation industry has shown signs of improvement throughout this year and appears to be on the verge of a U-shaped recovery,” he adds.
The most popular roles to fill are customer service specialists, air traffic controllers, flight attendants and technical roles such as full stack Java developers and IT development operations specialists, according to data from TASC Outsourcing.
Salaries range from 8,000 to 15,000 Dh for non-technological roles and 18,000 to 40,000 Dh for technical roles, Ali said.
According to Ola Haddad, director of human resources at the job site Bayt.com
The coronavirus pandemic has forced airlines around the world to conserve cash and cut costs by grounding planes, cutting jobs and cutting wages.
Qualifying existing workers and ensuring that new employees from outside the aviation sector can quickly acquire the necessary skills are critical to the successful replenishment of the workforce after the pandemic, the Association said. of international air travel in July, citing a global survey of around 800 industry human resources officials.
“The key positions currently in high demand are pilots, assistant pilots and flight attendants,” said Ahmad Khamis, managing director of Bloovo, an AI-based recruiting solutions provider.
In the future, specialist skills will be preferred, such as pilots of Boeing 777 aircraft or cabin crew who may serve in a specific type of carrier, Khamis said, adding that such jobs require more technical skills. .
Emirates airline recently announced that it is preparing to hire 3,000 cabin crew and 500 airport services workers over the next six months as the Dubai-based carrier seeks to scale up operations to meet the resumption of travel demand.
Those roles are Dubai-based positions and frontline customer-facing roles, the airline said. Candidates interested in applying to join Emirates can submit their application to emiratesgroupcareers.com.
“At the moment, there is a strong demand for operational roles,” according to a spokesperson for the Emirates airline.
Like many other major airlines around the world, Emirates has taken steps to cut costs and save money by cutting staff salaries, cut jobs and offer voluntary unpaid leave for cabin crew to deal with the fallout from the pandemic.
But the airline has gradually restored operations in line with the easing of travel restrictions around the world. In recent months, he has recalled pilots, cabin crew and other operational workers who were fired when the pandemic forced a drastic reduction in flights last year. It also restored full salaries to its staff from October of last year.
Cabin crew serving in economy class cabins in the emirate earn an average starting monthly salary of Dh9,770 ($ 2,660), based on 80 to 100 flight hours per month, according to the airline. . website. The airline covers layover costs, including meal allowances, hotel accommodation, and transportation to and from the airport.
Captains who can operate the Emirates A380 or Boeing 777 are entitled to a monthly salary of Dh 43,013 (base salary and flight pay included), based on an average of 85 flying hours per month. They will either receive housing with paid utilities in Dubai or a housing allowance of Dh13,664, according to Emirates. website. A generous school allowance and health insurance are also provided, in addition to a productivity salary of Dh 700 for each additional hour above their monthly target. Captains are also entitled to an annual profit sharing.
During this time, expedited command officers with Emirates are entitled to a monthly salary of Dh35,313 based on an average of 85 flying hours per month and a productivity salary of Dh495. They are also entitled to a monthly housing allowance of 12,176 Dh, a generous education allowance and an annual profit sharing.
First officers with Emirates receive a monthly salary of Dh30,358 based on an average of 85 flying hours per month, a productivity salary of Dh495, a monthly housing allowance of Dh12,176, an education allowance and eligibility for annual participation to profits.
Etihad Airways is also rehiring as travel demand continues to rise and an increase in tourists is expected to visit the UAE capital due to Expo 2020 and the easing of Covid-19 restrictions.
“As operations continue to intensify, Etihad is recruiting for several positions at different levels,” a spokesperson said. “From cabin crew to customer service agents to experienced catering professionals, opportunities are currently available to join the national carrier, with even more positions expected to open in the coming months. . “
Abu Dhabi Airline is looking for people to fill a range of roles, including Digital Design Managers, UX UI designers, Senior Analytics Specialists, Master Data Finance Managers , junior sous-chefs, demi-chefs, cabin crew and bakers, depending on the careers section from the airline’s website.
In addition to aviation specialists and technical jobs, such as pilots, aerospace engineering and air traffic control, the sustainable recovery of the sector depends on building platforms that improve and optimize the customer experience, since the beginning. search and book flights to security, boarding and collects baggage, according to Deepa Sud, managing director of executive search and leadership coaching consultancy Plum Jobs.
“Roles with emerging technological expertise such as blockchain, virtual reality, artificial intelligence, machine learning and security are in demand and organizations must pay higher salaries to attract and retain candidates with experience. relevant, although the experience does not always have to come from the aviation industry, ”says Ms. Sud.
Salaries for these roles can range from Dh20,000 to Dh45,000 per month, depending on the level of experience in developing and implementing projects, she adds.
Sustainability has also become a priority in the aviation industry, both operationally and infrastructure, according to Ms. Sud. Companies are therefore looking to hire candidates who can implement and manage new policies and systems and drive change, she says.
“We are seeing an increase in salaries for management positions in sustainable development ranging from 30,000 to 50,000 Dh per month. Many of these roles require international best practice experience, ”said Ms. Sud.
As companies in the aviation industry continue to develop new supply chain systems, recruiters are hiring more and more candidates who focus more on data analytics, predictive analytics, automation and inventory and network optimization, said Ms. Sud.
Companies are willing to pay salaries ranging from 30,000 to 50,000 Dh per month for managerial positions in supply chain management, she adds.
“Any candidate looking for a career in the aviation industry should have strong soft skills such as communication and language skills, as well as customer service skills and all the technical skills required,” Mr. Ali from TASC Outsourcing.
The recruitment agency regularly posts new job postings on various job portals such as Indeed, LinkedIn and Naukri Gulf, he adds.
The careers section on airline websites should be the place to be for applicants looking for aviation jobs, Khamis de Bloovo said.
“In addition to hiring pilots and cabin crew, airlines rely on a large network of platforms to attract sufficiently experienced and qualified candidates – referrals, online job sites and training institutes. “said Ms. Sud.
With the speed at which the aviation industry must recover, airlines and related industries must pay competitive salaries and benefits to attract, hire and retain high caliber people, she adds. .
The most sought after positions in aviation in the United Arab Emirates
- Pilot assistants
- Customer service specialists
- Air traffic controller
- Technical roles such as full stack Java developers and DevOps specialists
- Catering professionals
- Roles with emerging technological expertise such as blockchain, virtual reality, AI and machine learning
- Senior sustainability professionals
- Supply chain management
Update: October 3, 2021, 6:21 a.m.