BATON ROUGE, Louisiana (WAFB) – Anna Vallery is one of many people hoping for help paying for the damage to her home from Hurricane Ida.
“Everything is messed up; we live in Convent, ”Valley said.
She added that she was still awaiting a response from FEMA.
Congressman Garret Graves said he and others pressured FEMA to start helping people as quickly as possible.
“We were successful in convincing FEMA to extend the hours of operation of its call hotline,” said Graves. “I’ll tell you, I called every few days just to see how long it takes to pass because we’ve had times where it took over an hour to pass.”
But some of those who hear from FEMA also receive a letter encouraging them to apply for a loan from the Small Business Administration.
“My advice is that if you have a lower than average income, you can take this SBA loan. If you’re above the average income in your area, you’ll be better off and the interest rates are so low right now, you’re better off going to a bank, ”Graves explained.
Others are informed that they have been refused help.
But Brandi Janes, director of the Livingston Parish Homeland Security Department, said the owners should read the letter carefully.
“What they need to understand is that this is actually not a rejection letter,” Janes said. “They just say we treated them. We just need more documentation from you.
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